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FAQ

GYM EQUIPMENT IRELAND

Do We also sell NEW gym equipment?

Yes, AT GymEquipmentIreland.ie have provided countless leisure centres clubs nationwide with new gym equipment, 50% of the business we do on a monthly basis is for new state of the art commercial gym equipment.

QUESTIONS BELOW RELATES TO PRE-OWNED GYM EQUIPMENT

What condition will your pre-owned machine arrive in?

Used gym equipment can vary hugely in terms of quality, appearance and condition. What quality control procedures are in place and how thorough is the inspection and service process before the machines are sent to clients? At GymEquipmentIreland.ie for example every machine is assigned to a specific Service Technician to prepare before sending out. All machines are stripped and go through a rigorous 25 point quality check. This process includes for example, recalibrating the speed and resistance on machines, entering the service software programme to identify and resolve any error codes, re-tensioning belts, chains, replacing bearings etc. All machines are then given a complete commercial clean and lubrication before being wrapped and secured to a pallet for transportation. Finally the Service check sheet is checked and counter signed by the Quality Control Supervisor before dispatch.

Be sure that you are clear about exactly what you are ordering and the process your machine will go through before it arrive or you could be disappointed Not all companies have the expertise, systems or proceedures to prepare the equipment to the standard that you might expect. Some companies will simply give the machine a clean and functionality check. Know what you re buying!

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Do you carry Spare parts?

Our International Supplier has 15 warehouses, and more than 6000 used commercial fitness machines in stock. We have a massive dedicated used parts store, and accounts set up with all the major manufacturers for buying new parts. If your machine breaks down, you can be rest assured we’ll have the parts and the expertise to get it back working in minimal time, and for the most costs effective price.

Can I try before I buy?

Unless your are really sure about what you are buying and clear about what to expect in terms of condition of your used gym equipment, its a good idea to visit the company that you plan to buy from, and see the machine for yourself. GymEquipmentIreland.ie purpose built showroom, where you can try the machines for yourself before making a final decision.

If the Other Equipment Suppliers do not have a showroom, or if they are less than enthusiastic about inviting you down to see them, then you may want to ask a few more questions or get some references from satisfied customers. They may be hiding something. Some sellers appear professional with a glitzy website, but may operate out of a spare bedroom, with equipment stored in a shed, or old barn. We have seen this on occasions!

Do you offer warranty?

Our warranty is for 3 months, and is a full parts and labour warranty. You can have an extended warranty and a full gold service maintenance contract for an additional fee if you wish. If other Equipment Suppliers do offer a warranty, be sure to know what is included. Some warranties don’t inclde parts, others dont include labour. What is the companies first time fix rate, and what is their average call out time? You don’t want your machine to be sitting around broken for weeks without repair!

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Do you offer Free Delivery?

No delivery is Free. Everyone pays for delivery; it’s usually hidden in the prices, or the quality of the machine. We’d rather let you know clearly, exactly what you pay for the machine, and what you pay for delivery. We don’t make money on the delivery; we charge it out at cost. Our profit is only made from the sale of the machine – not hidden elsewhere. Simple.

I can buy the same machine cheaper elsewhere

Our prices are extremely competitive, and we are rarely beaten on price. We know what the margins are on used machines and if you can get the same machine for less, then please check all of the above points – make sure you are comparing apples for apples. Cheaper doesn’t always mean a better price. If everything is comparable and it’s still cheaper, then congratulations, you’ve got a real bargain!

If you need any more information, please call us (01) 4130678

and we’ll give you honest and trustworthy advice.

 

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